Returns & Exchanges

At Oye Happy, we strive to ensure every surprise is perfect, but if you are not completely satisfied, we offer a hassle-free return and exchange process for eligible products. Please note that customized or perishable items are generally non-returnable due to their unique nature.

1

Initiate Request

Log in to your account and navigate to the 'My Orders' section to select the item you wish to return within 7 days of delivery.

2

Quality Inspection

Package the item securely in its original packaging; our courier partner will conduct a brief on-site inspection before picking up the parcel.

3

Reverse Pickup

Once the request is approved, we will arrange a free reverse pickup from your registered address within 24 to 48 hours.

4

Refund Processing

After the item reaches our warehouse and passes quality checks, your refund will be processed to the original payment method or as store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing